ZinZuu Technologies Inc. Privacy Policy

Last updated: June 2025

1. Introduction

ZinZuu Technologies Inc. (“ZinZuu,” “we,” “us,” or “our”) is committed to protecting your privacy and securing your personal information. This Privacy Policy describes what information we collect when you visit or use our websites, mobile apps, and related services (collectively, “Services”), how we use and share that information, and your rights regarding your data. By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described here.

2. Information We Collect

We collect information in the following categories:

2.1 Personal Identifiers

• Name, email address, phone number, postal address, date of birth, and similar contact data you provide when you register, purchase, or contact us.
• Username and password (stored securely) when you create an account.

2.2 Financial Information

• Payment card data (credit/debit card number, expiration date, CVV) processed via PCI-compliant service providers (e.g., Stripe). We do not store your full card number on our servers.

2.3 Usage & Technical Data

• IP address, device identifiers, browser type and version, operating system, mobile carrier, and other system-level data.
• Pages visited, links clicked, searches performed, in-app actions, and other interactions with our Services.
• Cookies, web beacons, pixel tags, and similar technologies (see Section 4).

2.4 Location Data

• Approximate geolocation (city or region) inferred from IP address.
• Precise geolocation (GPS) only if you grant us permission in our mobile app settings. You can disable location sharing at any time via your device settings.

2.5 Customer & Merchant Data

• Purchase history, transaction amounts, loyalty program activity, and referral activity.
• Merchant store profile, inventory, scheduling, and analytics data if you enroll as a ZinZuu-enabled retailer.

2.6 Communications & Support Data

• Customer support inquiries and correspondence (email, chat transcripts).
• Marketing preferences and opt-in/opt-out choices.

3. How We Use Your Information

We use collected data to deliver, improve, and safeguard our Services, including:

3.1 Service Delivery & Transactions

• Process orders, payments, and refunds.
• Fulfill customer or merchant requests (e.g., order confirmations, shipping updates).

3.2 Platform Functionality & Improvements

• Authenticate user accounts and protect against fraud.
• Analyze usage patterns to diagnose issues and enhance features or user experience.

3.3 Personalization & Recommendations

• Provide personalized offers, product suggestions, and nearby merchant recommendations based on your purchase history and location.
• Customize in-app content, interface settings, and push notifications.

3.4 Marketing & Promotions

• Send newsletters, promotional emails, SMS, or in-app messages about new features, special offers, and events—only if you have opted in (see Section 10).
• Conduct A/B tests to optimize marketing campaigns and user engagement.

3.5 Analytics & Research

• Aggregate and anonymize data to generate reports on trends, usage, and demographics.
• Share only aggregated or de-identified data with third parties for market research or benchmarking.

3.6 Legal & Safety

• Comply with legal obligations (tax reporting, audits, subpoenas).
• Protect the safety of our users, employees, and the public (e.g., detect and prevent fraud, identify policy violations).

4. Cookies & Tracking Technologies

4.1 Cookies

We use cookies (small text files placed on your device) to:

• Remember your login credentials and preferences.
• Keep you logged in during a session.
• Analyze site performance and usage (e.g., Google Analytics).
• Serve relevant ads through third-party ad networks.

4.2 Web Beacons & Pixel Tags

We may employ web beacons, pixel tags, or similar tools in emails and on our websites to track clicks, measure campaign effectiveness, and understand which content is most relevant to you.

4.3 Managing Cookies

Most browsers allow you to control cookies via settings (e.g., block or delete them). Disabling cookies may prevent some features of our Services from functioning properly. For details on configuring cookies in popular browsers, please visit the browser’s official support page.

5. Sharing & Disclosure

5.1 Service Providers & Partners

We share personal data with third-party vendors and service providers solely to support our operations. These may include:

• Payment processors (e.g., Stripe, PayPal).
• Email and SMS marketing platforms (e.g., MailChimp, Twilio).
• Customer support and CRM systems.
• Analytics and performance monitoring (e.g., Google Analytics, Segment).
• Hosting and cloud infrastructure providers (e.g., AWS, Azure).

All service providers are contractually bound to use data only for the specified purpose and to implement appropriate security measures.

5.2 Legal Requirements & Protection of Rights

We may disclose your information if required by law or if we believe in good faith that disclosure is necessary to:

• Comply with a subpoena, court order, or other legal process.
• Enforce our Terms of Service or other agreements.
• Protect our rights, privacy, safety, or property, and/or that of our users or the public.
• Investigate fraud, security breaches, or other suspicious activity.

5.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the succeeding entity, provided it continues to be used in a manner consistent with this Privacy Policy. We will notify you via email or by posting a prominent notice on our Services.

5.4 Aggregated & De-identified Data

We may share aggregated or anonymized information with third parties for market research, analytics, and promotional purposes. Such data does not identify you personally.

6. Data Retention & Deletion

6.1 Retention Periods

• We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
• Transaction records (e.g., order history, invoices) are kept for at least seven years to comply with tax and accounting rules.
• Data required for legal claims, audits, or regulatory inquiries may be retained until those obligations are satisfied.

6.2 Deletion Requests

You may request deletion of your personal information by contacting us at privacy@zinzuu.com.

• Following deletion, we will remove your data from active systems within 30 days.
• Backups may exist for up to 90 days after deletion; during that time, data is inaccessible except for system recovery.

7. Children’s Privacy

Our Services are intended for users aged 13 and older (or the applicable local age of consent). We do not knowingly collect or solicit information from children under 13.

If we learn that we have inadvertently collected data from a child under 13, we will delete that data as soon as possible.

Parents or guardians who believe we may have collected personal information from their child under 13 can request deletion by emailing privacy@zinzuu.com.

8. International Data Transfers

ZinZuu is headquartered in the United States. Your personal data may be transferred to—and stored at—servers both within and outside your country of residence.

We take steps to ensure that data transfers comply with applicable laws—using contractual safeguards or other mechanisms—to protect your information regardless of its location.

9. Security Measures & Breach Notification

9.1 Security Practices

We implement technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These include:

• Encryption (TLS) for data in transit.
• Encryption at rest for sensitive fields (e.g., payment data).
• Firewalls, intrusion detection systems, and regular security audits.
• Access controls restricting data to authorized personnel only.

9.2 Breach Response & Notification

If we become aware of a data breach that materially affects your personal data, we will:

• Promptly investigate and contain the incident.
• Notify affected individuals via email (where contact information is available) as required by applicable law.
• Notify relevant regulatory authorities within required timeframes.
• Provide clear instructions on how you can protect yourself (e.g., password resets, credit monitoring).

10. User Rights & Choices

10.1 Access & Correction

You may request access to the personal data we hold about you and ask for corrections to any inaccurate information by emailing privacy@zinzuu.com. We will respond within the timeframes required by law (typically 30 days).

10.2 Deletion & Restriction

You may request deletion or restriction of your personal data (subject to legal or contractual obligations). Certain data may not be fully deleted if required for legal compliance, auditing, or fraud prevention.

10.3 Portability

Where applicable, you can request a copy of your data in a machine-readable format for transfer to another service provider.

10.4 Marketing & Communications Preferences

You can opt out of promotional emails, SMS, and in-app marketing at any time by:

• Clicking “unsubscribe” in any marketing email.
• Replying “STOP” to promotional SMS.
• Adjusting notification settings in the mobile app.

Even if you opt out of marketing, we may still send you non-promotional communications (e.g., account updates, transactional notifications).

11. Cookies & Advertising Choices

11.1 Third-Party Advertising

We display targeted ads on third-party sites (e.g., Facebook, Google). These partners may use cookies or similar technologies to collect browsing data and serve you relevant content.

You can opt out of personalized ads by visiting:

• Google’s Ad Settings: https://adssettings.google.com
• Facebook Ad Preferences: https://www.facebook.com/settings?tab=ads
• Your device’s “Limit Ad Tracking” or “Ad Personalization” settings (for mobile).

11.2 Managing Cookie Preferences

Most browsers let you refuse or delete cookies. To disable cookies:

• Chrome: https://support.google.com/chrome/answer/95647
• Safari: https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac
• Firefox: https://support.mozilla.org/kb/enable-and-disable-cookies-website-preferences

Disabling cookies may prevent some features of our Services from functioning properly.

12. Third-Party Links & Embedded Content

Our Services may contain links to third-party websites, widgets, or services (e.g., Google Maps, social login buttons). Each third party has its own privacy practices; we encourage you to review their privacy policies before sharing personal information with them. We are not responsible for their practices or content.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we do, we will revise the “Last updated” date at the top and, if the changes are significant, notify you via email or a prominent notice on our Services. Your continued use of the Services after such changes indicates your acceptance of the new policy.

14. Governing Law & Contact Information

14.1 Governing Law

This Privacy Policy is governed by the laws of the State of Delaware, United States. By using our Services, you consent to the jurisdiction of the Delaware courts for any disputes arising under this policy.

14.2 Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@zinzuu.com

Mailing Address:

ZinZuu Technologies Inc.

8 The Green, Suite R

Dover, DE 19901

United States

Thank you for trusting ZinZuu Technologies Inc. to protect your privacy. We are committed to maintaining your confidence in how we collect, use, and disclose your personal information.